Last updated: April 2026
This Privacy Policy describes how Depth Source collects, uses, and shares your personal information when you visit or make a purchase from depthsource.com (the "Site").
Information We Collect
When you visit the Site, we automatically collect certain information about your device — including your web browser type, IP address, time zone, and cookie data. As you browse, we also collect information about the pages and products you view, how you found the Site, and how you interact with it. We call this "Device Information."
We collect Device Information using:
- Cookies — data files placed on your device that often include an anonymous unique identifier. To learn more or opt out, visit allaboutcookies.org.
- Log files — records of actions on the Site, including IP address, browser type, internet service provider, and date/time stamps.
- Web beacons, tags, and pixels — small electronic files that record how you browse the Site.
When you make or attempt to make a purchase, we collect your name, billing and shipping address, payment information, email address, and phone number. We call this "Order Information."
"Personal Information" in this policy refers to both Device Information and Order Information.
How We Use Your Information
We use Order Information to:
- Process and fulfill your order, including payment and shipping
- Send order confirmations, invoices, and shipping updates
- Communicate with you about your order or questions
- Screen for fraud and potential risk
- Send marketing or product information when you've opted in
We use Device Information to screen for fraud, improve Site performance, and understand how customers interact with the Site — including the effectiveness of our marketing campaigns.
By submitting your contact information on this Site, you acknowledge that your information may be added to our email list. You can unsubscribe at any time using the link at the bottom of any email we send.
Behavioral Advertising
We use cookies to understand your interests and may show you relevant ads on other platforms based on your activity on this Site. This is handled through our advertising partners at Google and Meta (Facebook). These techniques do not collect personally identifiable information like your name, email, or phone number.
You can opt out of targeted advertising here:
- Google: google.com/settings/ads/anonymous
- Facebook/Meta: facebook.com/settings/?tab=ads
- Digital Advertising Alliance opt-out portal: optout.aboutads.info
For more on how targeted advertising works, visit the Network Advertising Initiative's educational page at networkadvertising.org.
Sharing Your Information
We share your Personal Information only as necessary to operate the business:
- Shopify — powers our store and processes transactions. See Shopify's privacy policy at shopify.com/legal/privacy.
- Google Analytics — helps us understand Site usage. See Google's privacy policy at google.com/intl/en/policies/privacy. Opt out at tools.google.com/dlpage/gaoptout.
- Our distributors — your shipping information is shared with our fulfillment partners solely to deliver your order.
- Legal requirements — we may disclose your information to comply with applicable law, respond to a subpoena or lawful request, or protect our rights.
We do not sell your personal information.
Do Not Track
We do not alter our data collection practices in response to Do Not Track signals from your browser.
Data Retention
We retain your Order Information for as long as necessary to fulfill your order, maintain business records, and comply with legal obligations. You may request deletion of your personal information at any time by contacting us below.
Minors
This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this policy periodically to reflect changes in our practices or applicable law. When we do, we'll update the date at the top of this page.
Mobile Messaging & SMS
Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent data are never shared with any third party for any purpose. Any information sharing described elsewhere in this policy expressly excludes mobile opt-in data and consent.
Messaging Terms and Conditions
- Our messaging program includes general conversational messaging to answer customer questions and provide support, promotional offers or discounts, and information about our products and services.
- You can cancel SMS messages at any time by texting STOP to the number from which you received messages. You will receive a confirmation message and no further messages will be sent. To re-subscribe, opt in again as you did originally.
- For help with the messaging program, reply HELP or contact us directly at support@depthsource.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply. Message frequency varies based on communication needs. Contact your wireless provider with questions about your plan.
- For privacy questions, see the full privacy policy on this page.
Contact Us
Questions about your privacy or this policy? Reach us at:
- Email: support@depthsource.com
- Phone: (833) 831-4077
